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Respitality Update - Neatebox Launch App to Help Disabled Travellers When Checking in to Accommodation Providers

Friday 06th April 2018

The Park Hotel in Montrose, which has been a generous supporter of our Respitality project, has recently embarked on a new venture to improve the lives of people with disabilities. In partnership with the Edinburgh-based technology firm, Neatebox, the Park Hotel has agreed to be one of the venues where Neatebox’s new customer service app, ‘Welcome’, can be tested by members of the public. 

Designed by Gavin Neate, a former guide dog mobility instructor, ‘Welcome’ is a free app that supports disabled people when checking in to accommodation providers, and it also ensures that customer service staff are well-trained in the interactions. The free app allows you to communicate your needs to the staff and automatically notifies them when you arrive.

Where can I download this free app?
The free app can be downloaded from either these two web addresses (for users of Apple and Android products):

If you are interested in testing the new app at the Park Hotel in Montrose, please contact Sabrina Fuchs at sabrina@neatebox.com or on 07575 868 626, and Sabrina will guide you through the process. There are other venues in Scotland where the testing can be done and, if required, Sabrina can tell you about these other venues.

angus carers

angus carers